As mentioned in each product description and in your confirmation email, it takes approximately 3 weeks to craft your piece. Every item is handmade, and craftsmanship takes time.
Once your order has been handed over to DHL, you’ll receive a tracking number via email to follow your shipment.

Our pieces are available at the shops listed Retailers locator.You can also find us at upcoming pop-ups.Want to book a private appointment? Email us at info@pieffejewelry.com we’re here for you.

Yes, you can request a return, size exchange, store credit, or refund within 15 days of receiving your order.
If the size you need is available, we’ll ship it as soon as we receive your original item. Otherwise, it will go into production and will take about 3 weeks to make.
Please note: personalized pieces cannot be returned.
To initiate a return, write to us at (mail) and we’ll send you detailed instructions. Return shipping costs are at your expense.

You can measure the inner diameter of a ring you already own or wrap a soft tape around your finger to get the circumference.
Compare your measurements using the “Size Guide” button on each product page.

After signing up for our newsletter, you’ll receive your discount code via email.
If you don’t see it right away, check your spam or promotions folder.
Need help? Write to us at info@pieffejewelry.com we’re happy to assist.